Approach

Desktop support first. Self-hosted underneath.

Most small teams don’t need a server-room story. They need the PC on the desk, the laptop in the bag, the Mac in design, the Chromebook on the floor, and the phone in someone’s pocket — patched, recoverable, and owned.

Commercial per-seat MSP platforms run $150–250/user/month because of endpoint licensing. Self-hosting removes that cost center and turns pricing into a flat retainer sized against real hours across a mixed fleet.

Clients whose core complaint is “we don’t own anything” get a direct answer: vault, docs, monitoring, and backups white-labeled under Vasthelm — used to run the devices people already work on.

What we support

Windows PCs
Desktops and towers your team already works on — patched, monitored, backed up.
Laptops
Company Windows and Mac notebooks: lifecycle, encryption posture, and remote support.
Mac
MacBook and desktop Macs in mixed fleets — same retainer, no Apple tax.
Windows
From Win10/11 endpoints to shared workstations — inventory and hardening that stick.
Google
Chromebooks and Google Workspace identities via GAM7 — provisioned and retired cleanly.
BYOD
Personal devices that still touch company mail and files — scoped access, clear boundaries.
Tablets
iPad and Android tablets used for field or floor work — enrolled where it matters.
Phones
iPhone and Android — MDM-minded support for email, MFA, and lost-device response.

What we are not

A server-only / data-center MSP
Custom-built RMM / PSA / vault software
A NinjaOne / Datto / commercial reseller relationship
24/7 SOC coverage
Full commercial-grade EDR — Wazuh is the best open option, not a paid suite equivalent. We say that plainly.

Delivery model

You’re accountable for the devices your people use — and the vault and backups behind them — not software someone only logs into. Different buyer and value prop from MarketPounce (growth) and DispatchNode (ops workflow).